FAQ
Shipping
How long does shipping take?
Orders are processed within 1-2 business days. Standard shipping takes 5-8 business days within the US.
Do you offer free shipping?
Yes! We offer free shipping on all orders over $75.
Do you ship internationally?
We currently ship within the US. International shipping is coming soon — stay tuned!
Returns & Exchanges
What is your return policy?
We accept returns within 90 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.
How do I start a return?
Email us at connect@kanvasmovement.com with your order number and reason for return. We'll get back to you within 1-2 business days.
How long do refunds take?
Once we receive your return, refunds are processed within 10 business days to your original payment method.
Orders
Can I change or cancel my order?
We process orders quickly! If you need to make a change, contact us at connect@kanvasmovement.com as soon as possible. We'll do our best to help before your order ships.
How do I track my order?
You'll receive a tracking email once your order ships. You can also track your order via the Shop app.
Products
How do I know what size to order?
Each product page includes a size guide to help you find the perfect fit. When in doubt, size up for a relaxed feel.
Contact Us
How can I get in touch?
We'd love to hear from you! Reach us at connect@kanvasmovement.com or through our Contact page. We typically respond within 1-2 business days.